My approachworkflow to writing UX copy for the Handake app. The mockups were handed to the UX Writer by the UX designer. The Handshake app is intended to support projectmanagement for business owners and freelancers.

Every error is a conversation with the user. It doesn’t just point out the problem — it helps users recover from the error. Here's an insight into how I simplify complex technical jargon or confusing lost-in-translation messages.